TAGASPAR Scanner
Support & Safety
Help for PC-check preparation, accounts, recovery keys, and scan-session problems.
Effective August 31, 2026
Scanner access
Scanner downloads are available only from a valid one-time PC-check page after the signed-in user accepts the consent notice. Extract the complete ZIP and keep its runtime and detection-database files together.
Windows warnings
Until TAGASPAR obtains a trusted code-signing certificate, Windows may show an unknown-publisher warning. Verify the filename, release version and SHA-256 checksum supplied by staff. Do not proceed if they differ.
Account recovery
Use the recovery key shown when your account was created. A newly generated recovery key replaces the previous key. TAGASPAR staff cannot reveal an existing password or recovery key.
Expired scan link
One-time links expire after the duration selected by staff and cannot be reused after a report is submitted. Ask staff to create a new link.
Contact
TAGASPAR’s public support contact will appear here after the owner configures it. Never send passwords, recovery keys, access tokens, or private PC files to support.